For all kinds of Siemens major domestic appliances, such as dishwashers, washing machines, ovens, etc. skilled Siemens Service engineers will visit your home.

Advantages of Siemens service

  • Repairs in high quality: Siemens sets the same high standards for the quality of its customer service as for its home appliances. Service engineers are employed, trained and managed by the company.
  • Customer service is available over the region, with Siemens technicians close to your home.
  • Easy booking and fault diagnosis: By phone or online booking tools via Siemens website
  • Warranty repairs: Free-of-charge as defined by Siemens warranty conditions
  • Out-of warranty: Fair and transparent repair conditions and prices

Before you book please check the info how to book. Answers to frequently asked questions concerning repairs you can find in the tab "repair FAQs"

Payment Methods for Repair Service

Check the following methods to settle payment for our repair services. Remember to provide your related Service Order No. (770XXXXXX) for checking purpose.

Method 1: On-site by Cash / Cheque

Settle the payment on-site by cash with our technicians

PayMe

Method 2: PayMe

Scan the PayCode provided and input Service Order No. as reference number to confirm payment.

Method 3: PPS by phone / by internet

Settle the payment through phone or internet according to respective instructions.

Merchant code: 6205 (BSH Home Appliances Limited)

Invoice number: Service Order No.

Transaction nature : 03 Service Report

Method 4: BBP service (Bank Bill Payment)

Settle the payment through the BBP service provided by various banks in Hong Kong, input related information of the repair and settle by bank account or credit card:

Service Option : Bill Payment

Merchant Name : BSH Home Appliances Limited

Transaction Nature : 03 Service Report

Reference number : Service Order No.

Method 5: Mailing Cheque

Cheque should be crossed, made payable to "BSH Home Appliances Limited" and send back to our company. Please write (1)your name, (2)phone number, (3)Service Order No. at the back of cheque. Post-dated cheque is NOT accepted.

Mailing Address: Unit 07, 23/F, CDW Building, 388 Castle Peak Road, Tsuen Wan, New Territories, Hong Kong

Siemens Home Appliances

The friendly, expert Siemens Service team is at your service for all your questions about Siemens home appliances: from advice before buying appliances, tips and explanations concerning usage and appliance features to problems concerning installations, faults, functionalities and troubleshooting.

Cleaning, care & maintenance

Whether you are interested in tips on how to clean your Siemens oven or washing machine, or how to maintain your dishwasher or tumble dryer, this is the place to go.

Arrange an engineer's visit

Get in contact via the Siemens Contact Hotline to arrange an engineer’s visit if the issue appears on a major domestics appliance. Or use the online booking tools (Online Book an Engineer form) to order an appliance repair by giving the appliance data and your contact information.

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Siemens Home Appliances Service

Discover endless ways to get the most out of your Siemens home appliance through Siemens Home Appliances Service. The Siemens Online Support Center as part of Siemens Home Appliances Service offers a wide range of options to make sure you get the best care if support is necessary.

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Innovation

Breakthrough technologies so intuitive, it will transform your home. Simplifying your day-to-day, while inspiring a new way of living. Siemens innovations – enjoy the future, today. 

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