In order to register your Siemens appliance, please enter the model number (E-Nr), FD number and purchase date below. Our model number finder will help you to find this information on your appliance if you need help locating it. If you need further assistance to register your appliance, please call Siemens Home Appliances Service and a member of our customer service team will provide further support.

Customer Contact Hotline:

2565 6151 (Hong Kong - General Enquiry )

2103 7792 (Hong Kong - Accessories Sales/Extended Warranty Promotion)

0800 030 (Macau local call)

Please note this is not applicable for accessories.

Early Bird Offer on SIEMENS Extended Warranty Plan

  • Pre-purchase of the 3rd to 5th year of extended warranty at a discount up to 35% less
  • Flexible options for extending the warranty period (1-year, 2-year, or 3-year extended warranty packages are available)
  • Professional repair services provided by authorized professional technicians
  • Manufacturer know-how
  • Functional parts replacement from Original Manufacturer
  • Enjoy the "Early Bird Offer" which are available for the first 60 days of purchase are at a more favorable package discounted price.
  • Bring you to experience the truly comfortable life brought by our home appliances

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Intelligent Expert Tips: To ensure optimum performance and quality, Siemens' home appliances undergo stringent inspection in different aspects of safety, noise and functions before delivery. Hence, moisture may remain inside the new appliances which is normal case.

Before first use:

Washer / Washer dryer: We recommend operate a 90°C cotton / drum clean programme without laundry to remove moisture left from final inspection.

Dishwasher: We recommend operate at least 65°C programme without dishes to remove moisture / water mark left from final inspection.

Maintenance tips:

Washer / Washer dryer: Run a 90°C drum clean programme once every month, and suggested to run with washing machine cleaner (Product number: 00311887) every 3 months to remove smell, germs and detergent residues. Leave the machine door open for a while to ventilate the remaining moisture in the drum after every washing or drying operation.

Dishwasher: Run Machine Care programme without tableware if the indicator for Machine Care lights up on the control panel or every two months. You can also run it with Machine Cleaner for dishwasher (Product number: 00312193) for removing deposits and machine cleaning. Leave the machine door open for a while to ventilate the remaining moisture and remove any food residues from filter area after every washing operation.

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